Claims management

The settlement of damages: the flagship of Bazzi

The complexity of the situations that have caused the damage and the wide range of implications that it entails, require highly qualified expertise, the level of know-how and experience of which in the insurance field constitutes the guarantee of an efficient, speedy, efficient solution.

It is important to point out that certain aspects, such as timely intervention in providing assistance to the insured company, the presence during inspections alongside its own client, tenacity and professionalism indispensable for managing relations with the insurance companies called to pay damage compensation, are essential and crucial for the satisfactory definition of damages.

Bazzi has made the management of claims its flagship.

This flagship has shown its strength above all on the occasion of very serious catastrophic events such as:

  • The earthquakes which struck Abruzzo in 2009 and later, in May 2012, Emilia Romagna and Lombardy.
  • The floods in Piedmont in 1998 and 2000.

During these emergencies which could have meant the closure of businesses and the loss of jobs constructed over generations by businessmen, workmen and their families, Bazzi & Partners was able to obtain important, crucial indemnities for its clients which allowed company continuity. The management of damages is tackled together with the best national expert consultancy practices.

When a claim is made, the dedicated team of Bazzi , with technical and legal backgrounds, follows the entire procedure alongside the company. From ascertainment of the damage to its discussion, up to the delicate settlement phase. It is on this last part of the relationship between company and insurance company that we concentrate our efforts and carry forward the tradition on which we have founded our identity.

Support of the client is aimed at obtaining the indemnity for him as soon as possible so that there are no repercussions on his activities.

The management process

  • 1. COMMUNICATION OF THE CLAIM
    ° Reconstruction of the facts° Organisation of the documentation
  • 2. STUDY OF THE CLAIM
    ° Verification and identification of the policies and/or applicable guarantees

    ° Definition of the claim management strategy

    ° Verification of liability profiles in the Civil Liability sphere

  • 3. INSPECTION VISIT WITH THE EXPERTS
    ° Quantification of damages
  • 4. NEGOTIATION WITH THE COMPANY
    ° Negotiation of the claim with the adjusters and any third parties involved
  • 5. SETTLEMENT OF THE INDEMNITY
    ° Up to verification that payment has been made

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